The Office of Institutional Effectiveness will submit a summary of formal student complaints to the Executive Leadership Team (ELT) on a quarterly basis.  The reports will contain the following information:

  • The total number of complaints received.
  • The nature of complaints received by generic category.
  • A summary record of each complaint received and the action taken.
  • Total number of appeals and percentage of decisions which were either upheld or overturned.
  • An analysis of any complaint trends noticed and any steps already taken or recommended courses of action to address these trends (done on an annual basis). 

Title IX Coordinator

Robert Pool
Vice President of Student Affairs
244 Hawkins-Conard Student Center