Parent Information

As a parent, there may be times when you may suspect that something is not going well for your son or daughter while at Ashland University. During those times, you may consider encouraging your student to stop by the university Counseling Center if he or she would like to speak with someone about their concerns.


If your student is being seen by a counselor at Ashland University please note that, by law, we cannot disclose this fact or any details of his or her counseling with you without your student's express permission. Your student will be told this information as well. The information your student discusses in counseling is, by law, considered a privileged communication. This means that your student is the one who decides who is allowed access to this information. If you call the Counseling Center to provide us with information or concerns about your student, please understand that we are not able to reciprocate.

There are rare exceptions to the rules of confidentiality. In the event that your student poses a risk to himself or herself, or someone else, then the counselor is legally and ethically obligated to break confidentiality as necessary to ensure the safety of the involved parties. Also, by law, counselors must report suspected child or elder abuse. Other exceptions to confidentiality include the rare situations when records must be released to comply with a court order.

We are available for consultation with parents by phone or by appointment by calling 419.289.5307. If you have concerns about your son or daughter please feel free to contact us. We may be able to provide support for you, your student or referral information to offices that may be more appropriate for a given concern.


Though it may be frustrating if your student refuses to seek help, it is never a good idea to force your student to attend counseling. Counseling needs to be a personal choice. Continue to listen, be compassionate and offer support while reminding them that professionals are available to assist with any concerns.

Possible warning signs that your student may need a referral to counseling

  • Socially withdrawing or self-isolation
  • Bouts of crying
  • Changes in sleep, appetite and overall energy level
  • Recent traumatic event or loss of a loved one
  • Talking about or implying suicidal ideation or having a plan
  • Emotional break-up with a boyfriend or girlfriend
  • Changes in academic performance (absenteeism, tardiness, not completing assignments)
  • Loss of interest in activities that were once pleasurable